We want to prove that it is possible to make the best quality products, but in a completely different way.
We are not yet offering return solutions. In case you need to return the package to us, for any reason, we invite you to take contact with firstname.lastname@example.org in order to ensure a smooth & rapid process.
If you are not satisfied with our product once you receive it, or if you have problems due to manufacturing defects you may return it to us for repair, replacement or refund. Damage due to its use will be repaired at a reasonable charge.
Any complaint must be submitted via e-mail to email@example.com or contacting us directly through our website. Do not send your products to our distributors, as they do not offer the warranty service.
We are not responsible for any action taken by customs as, unfortunately, we have no control over this. The client is responsible for customs charges that may apply to the shipment. Customs determines these costs and Karün has no manner of anticipating what these may be.